Privacy Policy

Your privacy is important to us. We respect your privacy and are committed to protecting it. To better protect your privacy, we present this communication explaining our privacy practices and the options available for the way your information is collected and used.


1. What kind of personal information do we collect?
We occasionally request personally identifiable information when you request a service, respond to a survey, participate in a contest, correspond with us or participate in certain other activities.
You decide whether to proceed with any activity that requests personal information.
However, if you do not wish to provide the requested personal information, you may not be able to complete the transaction.
Likewise, when you visit our websites, we will collect information known as "clickstreams" (IP address, domain name, etc.). This information, combined with the data you provided us, allows us to better personalize your visits.


2. How do we use the information we collect?
We use personal information in the following ways:
1. To provide you with information on product updates, new products, services, newsletters, informational emails and research on ideas for future products or improvements;
2. To help us create content that is relevant to you;
3. To provide you with special offers that may be of interest to you;
4. To help us create better products and services that meet your needs;
5. To allow you to download documents, gain access to services or participate in other activities that you select;
6. To help you quickly find software, services or product information that is important to you.


3. How do we protect your personal information?
To ensure the security of your personal information, we have established a series of security measures and protections. Your personal information is stored on secure networks, which can only be accessed by a limited number of people who have special access rights and are committed to respecting and maintaining the confidential nature of such information.
Notwithstanding these measures, when providing personal information on the Internet there is always a risk that it may be intercepted and used by third parties outside our control. While we make every effort to protect your personal information and your privacy, we cannot guarantee the security of the information you make available over the Internet.


4. Who has access to your personal information and to what extent?
In addition to the companies in our group and for the purposes described above, we do not sell, exchange or transfer your personal information to third parties in any way. Your personal information may be transferred to external subcontracted suppliers to provide certain services to us. They can be used to provide technical assistance. We require such subcontracted suppliers to keep our customers' personal information secure and confidential. We also require that these suppliers use personal information only on behalf of Maximolde - Fábrica de Moldes para Plásticos, Lda.
You may at any time choose not to allow the sharing of your personal information with third parties. Such request can be made through our website in the contact section or simply by emailing us.


5. Links
In order to improve the services offered, we may include links to third party websites. Our company is not responsible for the privacy practices of such websites. We recommend that you read the respective privacy statements, as they may differ from ours. Our company cannot be held responsible, nor can it be held responsible, for the content and activities of such Websites.


6. Cookies
Our company's websites may use technology widely known in the industry as "cookies". A cookie is a single text file that a website sends to your browser software. Cookies allow a website to personalize the information presented to you, based on your browsing preferences. We may use cookies to personalize your pages or to "remember" you when you register products or services. If you do not want us to install cookies on your browser, you can set it to reject cookies. The rejection of cookies may affect your ability to use some of the services on our website.
Our company also uses cookies to track visits to the Website. The information collected in this way helps us to optimize the content of the website, navigation on it and its performance.


7. Options and cancellation
We provide several ways for you to review, change or delete your personal information, or request that we do not send you additional information. We may simultaneously provide you with these options when you provide us with personal information.
You can also review, update or delete your account, by editing your profile and account settings in the registration area where and as applicable. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
If you have difficulty changing or deleting your personal information, you can contact us for assistance.


8. Changes to the privacy policy
In the future, we may choose to modify or update this policy, either due to changes in legislation or to cover new developments on the Internet. Therefore, we reserve the right to make any changes in this regard and request that you visit this page regularly, as such changes may affect you as a visitor to our website.


9. Contact us
For any questions regarding this privacy policy and privacy aspects of our products and services, or to make a complaint, please contact:
Maximolde - Fábrica de Moldes para Plásticos, Lda.
Apartado 312 - BEC da Boavista
3721-902 Santiago de Riba-Ul


10. Who manages the personal information?
Both our website and the information collected are our company's responsibility. We offer sufficient guarantees regarding the protection of your personal information, which are administered in accordance with current legislation on the protection of personal information, as well as this privacy policy.


11. What is personal data?
Personal data is all information of any nature, collected on any type of support, relating to a natural person, identified or identifiable. The set of information that can lead to the identification of a particular person is considered identifiable, namely by reference to an identifier (such as an identification number or location data).


12. What personal data do we process and how do we collect it?
Our company only collects data that is appropriate, relevant and limited to what is necessary in relation to the purposes for which it is processed.
The collection of your data can be done orally, in writing (namely through forms and contracts), as well as through the website.
For the execution of the different purposes, we may collect the following types of personal data:
• identification data (such as name, contact, and email);
• contact details (such as mobile phone, address or e-mail);
• bank, financial and transaction data (such as IBAN or tax identification number);
• location data (such as IP address);
As a rule, our company does not collect special data, such as health data or data relating to criminal offenses or crimes.


13. Fundamentals and Purposes of the Processing of Personal Data
Why and on what basis do we use your personal data?
All data collected and processed by our company are based on one of the following conditions of legitimacy:
• Consent: When the collection is preceded by your express, specific and informed consent, through written support or via the web. We collect your consent, for example, for purposes related to subscribing to newsletters.
• Execution of contracts or pre-contractual steps: when data processing is necessary for the execution of a contract to which it is a party or for pre-contractual steps. This condition will be fulfilled when we process your data for the purpose of managing financing and cooperation programs and protocols or supply and service contracts.
• Compliance with legal obligations: when data processing is necessary to fulfil a legal obligation. This includes, for example, the communication of data with other public bodies (national and community), tax or judicial.


14. Period of retention of personal data
Our company only processes and retains your data for as long as it is necessary to pursue or complete the purposes of the processing for which it is intended, with due regard for the maximum deadlines necessary to comply with contractual, legal or regulatory obligations.
As a general rule, and when there is a contract that legitimizes the processing of your data, our company will maintain such data as long as such contractual relationship is maintained. Other circumstances exist, such as the fulfilment of legal or regulatory obligations (for example, for the purpose of complying with tax obligations, the personal data related to billing must be kept for a maximum period of ten years from the practice of the act), as well as the pending a lawsuit, which may legitimize your data to be kept for a longer period of time.
After the conservation period, our company will proceed with the elimination of the referred data.


15. What are your rights?
Right of access: right that allows you to obtain information regarding the processing of your data and its characteristics (namely the type of data, the purpose of the treatment, to whom your data may be communicated, retention periods and what data you have to provide mandatorily or optionally).
Right of rectification: right that allows you to request the rectification of your data, demanding that they are accurate and current, for example, when you consider that it is incomplete or out of date.
Right to delete data or "Right to be forgotten": right that allows you to request the deletion of your data, when you consider that there are no valid reasons for the conservation of data and provided that there are no other valid reasons that legitimizes such processing (as executions of a contract or compliance with a legal or regulatory obligation).
Right to Limitation: right that allows you to suspend processing or limit processing to certain categories of data or purposes.
Right to Portability: right through which you can request the sending of your data, in digital format and in current use, which allows the reuse of such data. Alternatively, you can request the transmission of your data to another entity that becomes responsible for the processing of your data.
Right of Opposition: right that allows you to oppose certain purposes and as long as there are no legitimate interests that prevail over your interests. One example of this right concerns opposition to the purposes of direct marketing.
Right to Withdraw Consent: a right that allows you to withdraw your consent, but that can only be exercised when your consent is the only condition of legitimacy.
How can you exercise your rights?
All the rights described above may be exercised, with the limitations provided by the applicable legislation, upon written request, to be sent to our address:
Maximolde - Fábrica de Moldes para Plásticos, Lda.
Apartado 312 - BEC da Boavista
3721-902 Santiago de Riba-Ul
You can also submit any complaint to the National Control Authority.


16. Legislation
The processing of personal data of users and customers carried out by our company, as well as the sending of commercial communications carried out by electronic means are in accordance with the national and community legislation in force, namely the General Data Protection Regulation.